When you encountered this situation, your website is blocked by Bitdefender Gravityzone, and you are an IT administrator, please watch and follow the steps at the video below:

You can find the list of samples for those Web Catogories here. 👈🏻

Refer this guide for learn how to exclude the websites from being blocked by Bitdefender policy. (Take your own risk)

For Website URL Global exclusion, please refer https://www.bitdefender-my.com/tips--trends/how-to-exclude-a-website-from-blocking-by-bitdefender-gravityzone

This installation guide is applicable to these latest edition of Bitdefender products: 

• Bitdefender Internet Security 
• Bitdefender Total Security 
• Bitdefender Antivirus for MAC

* Those products above are restricted for activation in Malaysia only.

* Client is responsible for self-installation, network, PC & Windows troubleshooting. Kindly request support from your local IT technician if your computer or Internet network are require further troubleshooting. Our technical support is a remote support, and is limit to Bitdefender products only.

IMPORTANT:  
You must uninstall any other Antivirus before install Bitdefender products.
​Get these Removal tools (uninstall tools) for common antivirus software​ (Download here)

​5. Go to the SETTINGS tab.
6. Click on Edit stealth settings.

If you have bought a new computer and want to re-install your existing Bitdefender protection to the new device, kindly follow the steps below.

Note : This guide is applicable to your Macbook and Android devices as well.

STEP 1 : first of all, you need to uninstall Bitdefender Client Software from your current computer.

STEP 2 : Then, you are required to remove your device profile from your Bitdefender Central Account, please go to My Devices (At the left panel) and select your device and double click into it.

STEP 3 : click the "THREE DOTS" icon at the right section, and then click the REMOVE. (Red arrow)

STEP 4 : after remove it, then go back to the MY DEVICES, and then re-download the installation file for your new computer. 

After you have installed it into your new device, your existing license will be applied automatically into your new device, kindly make sure your computer is connected to the internet.

For Android device, once you have installed Bitdefender Mobile security from Playstore, then, open the app, register and login into your Bitdefender Central account username and password, it will sync the license back from the Bitdefender central account to your new Android device.

Viola! It is done!

Bitdefender products offering Full-Fledged Parental Control are Internet Security and Total Security.  Get yours today!

Bitdefender Parental Control enables you to control the access to the Internet and to specific applications for your children. At the same time, it allows you to monitor their Facebook account activity.

There are two ways you can access Parental Control settings: from Bitdefender Central account on any computer or mobile device connected to the Internet.

 From a computer:
1. Open a web browser.
2. Go to: https://Central.bitdefender.com
3. Log in to your account using your user name and password.
4. Click Parental Control to access the dashboard.

Kids face a multitude of dangers while online.

​As a parent, you’ll gain insights into their online interests, and be better prepared to protect and guide their online activities.

Feature list:

Social networks tracking
Bitdefender Parental Control gives you a comprehensive oversight of your kids’ social network activities. You’ll be updated on everything from new friend requests, comments, pictures, and videos, to changes in privacy settings.

Comprehensive activity reports
Track your kids' online activities (including all websites they visit, or attempt to visit) and block malicious or offensive content with Bitdefender Parental Control.

Websites & Apps Blocking and Monitoring
Because you can’t be there 24/7, Bitdefender Parental Control allows you to see what web sites your kids are visiting, as well as what apps they are using. Enabling you to block both, you’ll protect your kids from potentially inappropriate topics by selectively filtering content.

Activity Reports & Alerts
Choose to receive daily, weekly, or monthly activity reports and notifications on an hourly basis, regarding your kids’ online activities. 

To cut the long story short, Momo is someone’s bad idea of a prank, taken up and shared virally on the Internet. There is nothing to be scared of, really, but the experience is absolutely not appropriate for the kids. If you’re worried about this happening to your children, speak to them and listen to them. Be their friend and they will tell you about the things that scare or offend them in cyberspace, whether it’s Momo or something else.

According to the Wikipedia, The "Momo Challenge" is a hoax and urban legend about a nonexistent social media challenge that was spread on Facebook and other media outlets.

According to the statement released by Youtube, here is the summary:

" Many of you have shared your concerns with us over the past few days about the Momo Challenge--we’ve been paying close attention to these reports. After much review, we’ve seen no recent evidence of videos promoting the Momo Challenge on YouTube. Videos encouraging harmful and dangerous challenges are clearly against our policies, the Momo challenge included. Despite press reports of this challenge surfacing, we haven’t had any recent links flagged or shared with us from YouTube that violate our Community Guidelines."


Staying safe online

Having said that, every single computing devices (including mobile phones) are required to be protected. Here are some useful tips:

1. Protect your devices

There are some games really looks like Momo can be used to trick kids into downloading malware into their phone, tablet or computer. Hackers use this malware to steal information and to gain access to the rest of your home network where they can access details like passwords and credit cards.
Installing anti-malware will keep your devices virus free – and block the bad guys from accessing personal data.

2. Use Parental Control, Online Safety to your children

As Parent, you want to restrict and safe guard your kids to avoid the worst stuff, but games like Momo will try and trick them into seeing unacceptable, inappropriate websites and images. 

Bitdefender provides parental controls, allowing you to monitor and control any inappropriate websites that may be accessed by your kids. 

Act now, as Momo is causing widespread panic today, but as word spreads about the potential dangers of the game, interest will quickly die off. Unfortunately, something equally disturbing will replace it eventually – so parents must act now to keep their kids safe online.

Once you have regained control of your kid's device, you can then have “the talk” with kids about safe behaviour online.

"Children should be made aware that no one has the right to tell them to give out personal information or make them do anything they don't want to do," Detective Sergeant Parsons said.

Ready to learn more? Check out this article on using parental controls effectively.
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